De los sueños del alcalde, a la realidad de los Archivos y profesionales de la información:

«To make a paperless government work, “you would need a paradigm shift,” Hillman says. “You have entire departments that run with their paper. This is how they do things. So when you shift to a paperless government, you have major staffing changes. You have people saying, ‘Well this is not how we do this.’ So that’s going to be the biggest hangup»

The dream and the myth of the paperless city In Chicago, one government finds it’s not ready for an all-digital future por Matt Stroud